Job Description

Key Responsibilities:
Administer and support Citrix Virtual Apps and Desktops, Citrix Client (NetScaler), Citrix StoreFront, Director, and Profile Management.
Maintain and optimize Citrix infrastructure performance, scalability, and availability.
Perform regular patching, upgrades, and health checks on Citrix components.
Provision and manage virtual machines for Citrix delivery using VMware, Hyper-V, or cloud platforms (Azure/AWS).
Implement and maintain policies related to user access, profiles, and resource allocation.
Troubleshoot user access issues, profile problems, printing challenges, and session errors.
Manage Citrix licensing, authentication, and integration with Active Directory and MFA solutions.
Monitor system logs and alerts using Citrix Director, Splunk, or other monitoring tools.
Work with application teams to publish and update apps in the Citrix environment.
Develop and maintain documentation, SOPs, and runbooks.
Support disaster recovery and business continuity planning/testing for Citrix.