: DCG Data-core Systems (India) Pvt. Ltd. (CMMI Level 3)
Location
: Salt Lake, Kolkata (Work from Office)
Employment Type
: Contractual (1 year)
Responsibilities:
Handle inbound calls and assist customers
Transfer calls to relevant departments
Maintain professional and helpful tone
Ensure customer satisfaction
Eligibility:
Graduation mandatory (any stream honours)
Technical or management backgrounds welcome
Fluent in Bengali & Hindi; English is a plus
Must work in all shifts (no option to choose shifts)
Entire timetable will be finalized by your manager
Shift timings may change in case of emergency
Shifts:
Morning: 6:30 AM - 1:00 PM
Evening: 1:00 PM - 9:00 PM
Night: 9:00 PM - 6:30 AM
Immediate joiners preferred
Salary & Benefits:
?1.5 - ?2 LPA (based on interview)
PF & ESI benefits
Travel & meal allowance
6-day week with 1 rotational weekly off
Training provided
How to apply:
Send your updated resume via WhatsApp to
8961594780
Mention your name in BLOCK LETTERS followed by "- Voice Support Executive"