Hiring for Freshers CCNA certified/Global certified freshers to join quickly
Skills to be possessed:
Knowledge/Skills
CCNA fundamentals & concept application
Understanding of OSI Model, IP addressing, Subnetting
Familiarity with Firewall rules, NAT, VPN basics
Desirable/Preferred- Awareness of Zscaler architecture (ZIA/ZPA basic concepts preferred)
Good communication and good learning skill with positive attitude
Responsibilities
Monitoring and logging customer tickets (incidents/requests)
Basic troubleshooting of Zscaler and firewall alerts
Escalating issues to L2/L3 based on SOPs
Regular documentation and update of ticket status
Shift
: Rotational (24/7 including night/weekend shifts)
Employment Type
: Full-Time probationary period 3- 6months
Growth Opportunity
: Performance-based to L1 Support Role
Other benefits on regularisation- Health coverage, PF, paid leave, career growth, great professional environment, mentorship etc.
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?25,000.00 per month
Benefits:
Health insurance
Paid time off
Provident Fund
Work Location: In person
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