Respond to customer queries and customers concern over phone.
Making outbound calls to Customers as required.
Provide support for Recovery of the account for end user.
Maintain a deep understanding of client process and policies.
Provide excellent customer service to our customers.
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment.