Job Description

Company Profile:



At CGI, we're a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we're a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.



This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.



Job Title:


CIC - SSE/ Backup & Storage (Veeam, Dell EMC) /L2









Position:

CIC - SSE/ Backup & Storage (Veeam, Dell EMC) /L2







Experience: 5-8Years

Category: Senior system engineer


Main location: Chennai


Position ID:


J1125-1699







Employment Type: Full Time



:




Provide intermediate-level support for backup and storage infrastructure, focusing on Veeam Backup & Replication and Dell EMC storage solutions. Act as an escalation point for Level 1 issues, ensuring data protection, recovery, and storage availability.


Key Responsibilities

Incident & Problem Management:
Troubleshoot backup failures, restore issues, and storage alerts escalated from Level 1. Perform root cause analysis for recurring backup/storage problems.

Backup Administration (Veeam):
Monitor backup jobs and replication tasks. Validate backup integrity and assist with restore operations. Configure and maintain backup policies and schedules.

Storage Administration (Dell EMC):
Manage storage provisioning, LUN allocation, and zoning. Monitor storage performance and capacity utilization. Assist with firmware updates and patching.

Maintenance & Compliance:
Ensure adherence to backup retention policies and data protection standards. Apply security best practices for storage and backup systems.

Documentation:
Maintain operational procedures and troubleshooting guides.

Collaboration:
Work with Level 3 teams for complex issues and infrastructure upgrades.


Required Skills

Hands-on experience with Veeam Backup & Replication(installation, configuration, troubleshooting).
Knowledge of Dell EMC storage platforms(Unity, VNX, PowerStore).
Familiarity with SAN/NAS concepts*, RAID levels, and storage networking.

Basic understanding of virtualization environments(VMware, Hyper-V).
Good troubleshooting and analytical skills.


Experience

Exposure to enterprise environments and disaster recovery planning.


Preferred Certifications

Veeam Certified Engineer (VMCE)
Dell EMC Proven Professional
ITIL Foundation (for process knowledge)




CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.



Your future duties and responsibilities



Required qualifications to be successful in this role

Your future duties and responsibilities

Required qualifications to be successful in this role

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...



You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.



Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.



You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.




Come join our team--one of the largest IT and business consulting services firms in the world.