Cib Wholesale Kyc Operations Program/project Manager

Year    Bengaluru, Karnataka, India

Job Description


  • R esponsible for bringing about process improvements and optimizations using low code initiatives / ideas. The individual will be interacting with multiple operations teams within the organization as well as on-shore business & technology teams
  • Leads the projects from initiation through implementation including phases such as planning, analysis, design development and implementation.
  • Detailed analysis and documentation of both functional and non-functional business needs to create business requirements.
  • Analyze current business process to understand the business needs and to determine how to best fulfil those needs via system and process. Conducting gap analysis between current and to-be requirements.
  • Identifying opportunities for end to end automation by partnering with stakeholders across different regional team, this includes running workshops to elicit their requirements.
  • React fast to changing platform / client needs and leverage low-code tools to bring about the transformation.
  • Ensuring solutions are in alignment with dependent processes and applications
  • Determining infrastructure recommendations based on business requirements for new and existing operations initiatives
  • Ensuring all changes to products, best practice and operating models are clearly understood by all stakeholders and implemented in a controlled manne
  • Delivering business readiness sign off for assigned projects prior to implementation .

Qualifications & Experience Required:
  • Experience in leading and execution of business process automation solution using low code platforms.
  • Proven analysis skills with detailed knowledge across a financial operational environment.
  • Expertise in leveraging Low Code solutions to bring about process improvements/ automations.
  • Experience of working on projects which deliver automation solutions to operations teams including rolling out improvements to existing processes.
  • Experience on global / multi-site projects including facilitation of workshops with remote participants and rationalization of regional requirements
  • Global financial industry experience within top tier investment management or financial services firm in leading a team of business analyst.
  • Ability to identify and analyse problems and propose effective corrective solutions to meet term business, financial and/or system requirements.
  • Demonstrated ability to deliver on operational and/or project objectives to tight deadlines and high expectations
  • Ability to handle multiple in-flight projects and deliver within given timeframes
  • Excellent stakeholder and client relationship management skills.
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through

Excellent listening, written and verbal communication skills, including facilitation, presentation and production of documentation appropriate to an audience. JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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Job Detail

  • Job Id
    JD2857472
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year