Understanding and implementation of KYC standards, guidelines, policies and procedures
Be a KYC expert in Corporate and Investment banking domain to conduct end to end KYC
Collection and verification of confidential client data via publically available and internal sources
Understand the firm\'s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD),Specialized Due Diligence(SpDD) and Product Due Diligence requirements (PDD)
Compare and contrast differences within KYC records , highlight and escalate any discrepancies
Face off to Compliance , Screening, DDR and AAR team to resolve KYC exceptions and obtain approvals where necessary
Engage with multiple stakeholders including Middle office, On -shore makers to track exceptions and KYC completion
Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)
Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices
Effectively address any issues that might be escalated by either internal or external customers
Identify special training needs that may benefit team members to increase team efficiency and quality
Proactively highlight potential issues to management
Drive Process improvements and implement process changes as necessary
Identify root causes, understand connections and implications and evaluate alternatives
Make decisions that are effective and well-grounded based on guidelines, policies, and insights
Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices
Be flexible to multi task and effectively manage priorities across the wider function
Qualifications
Bachelor\'s Degree and/or Graduate Degree
8-14 years experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance and KYC
Proven track record of ongoing coaching, educating and directing a team.
Experience with leading a new team with limited Subject Matter Expertise
Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time
Excellent interpersonal skills necessary to work effectively with colleagues and senior management
Strong relationship building skills to influence/negotiate desired outcomes
Ability to deep-dive and investigate issues to see a successful resolution
Experience with the build out and execution of a new team or procedures
Ability to identify risks and issues and successfully navigate through to completion
Possess strong computer skills: Lotus Notes and Microsoft Office Suite including Excel, Word and PowerPoint
Self-reliance and willingness to \\"own\\" problems and creatively find solutions
Strong interpersonal and verbal/written communication skills
Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment
Develop and lead a team that is responsive to dynamic organizational and operational changes
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.
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