Job Description

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Job summary:

The candidate will have to providing service and clearing services in a 24 X 5 environment, supporting Global Trade Operations encompassing multiple markets across APAC.

• Thorough understanding of trade & working capital operations, functions and related regulations.
• Ability to interface with internal stakeholders, senior management and clients
• Demonstrate ability to proactively identify issues and implement solutions
• Strong organizational skills, concern for quality & accuracy and working under strict deadlines
• Excellent Team Player
• Excellent interpersonal skills, customer service orientation
• Strong on risk and control management
• A willingness to work hard and go beyond expectations

Job responsibilities:

• Ensures deliverables are met / Signs off are completed as per agreed SLA
• Ensure the SOP are completed in all aspects, followed and controls are adhered
• Perform and/or oversight of day to day operation of trade transactions such as - LCs, BGs, SBLC, Trade Loan, Pre & Post shipment Finance, Trade Credit, Export and Import, EDF waiver etc. as well as managing adhoc functions like reconciliations, break research and resolution, client follow ups, various Regulatory reporting, sampling process.
• Overall responsibility for the completeness, accuracy and timeliness of processing
• Review daily/monthly work process, including daily and monthly checklists and see that all tasks are completed
• Streamline processes wherever needed
• Contribute to the projects wherever needed locally or globally
• Implementation of new processes to be on-boarded
• Cross team training
• Effectively communicating instructions and timely escalations
• Attend regular group meetings with the Group Managers to ensure constant communication and feedback
• Responsible for ensuring a standardized and efficient process

Required qualifications, capabilities, and skills:

• Post graduate in any discipline
• Working/Expert knowledge of various aspects of International Trade rules, FEMA, RBI MD
• Working/Expert Knowledge of SWIFT & international payment conventions & practices is a must.
• Strong Interpersonal skills to be able to communicate internally & externally and at all levels.
• Excellent written & oral communication skills in English.
• Proven ability to build strong business relationships within the site and across the business.
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow through.
• Escalate issues as appropriate.
• Ability to use creative problem solving techniques to solve business issues.
• An acute client focus.
• Strong PC, project management, and analytical skills.

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\'s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

JPMorgan Chase