Job Description

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Organization Description

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Employer Description

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.



The primary responsibility of this position is to support the day to day operations for transaction processing for the Asset servicing team. As a Transaction Processing Specialist you'll be responsible for the operational management and control of the daily workflow within Asset Servicing, as well as corporate action and income products. Incumbent should possess knowledge on working of capital market. He should have the ability to work under pressure and meet stringent deadlines. Can effectively work in teams. He should be able to liaise with internal clients, client service teams & relationship managers.

Key Responsibilities would include:-

• Accuracy in processing in line with Standard Operating Procedures with no errors for the US Domestic Claims team.
• Identify & escalate all error/exceptions on identification.
• Respond to routine queries/complaints
• Be audit focused in all BAU activities.
• Comply with the firm's policies & SOPs.
• Able to generate and Publish Daily/Weekly/Monthly MIS to the Management.
• Take ownership of projects and take it to closure for the benefits of the team.
• Need to be a back up for the immediate manager and handle issues and escalation.
• Navigate systems quickly and accurately
• Identify opportunities for process efficiency & implement in a controlled manner
• Exhibit effective communication with key stakeholders.
• Thorough knowledge of SOPs/related check points.
• Perform all work in accordance to department procedures and within productivity processing and quality standards.
• Exercise good judgment and degree of confidentiality.
• Communicate with supervisor on problematic transactions or exceptions.

Qualifications/Skills

Team members should have/demonstrate the following qualification/skills and attributes:

• Commerce graduates with good academic record.
• Good PC skills including Microsoft office products (Excel, Word, Power point, Access)
• Good oral and written communications skills.
• Must be able to work under pressure & deadline driven environment
• 3 - 5 years of Corporate Action or Income experience.
• Able to grasp/learn concepts and procedures quickly
• Ability to work independently
• Problem solving skills
• Good time management skills
• Must be very detailed oriented and analytical
• Analytical with ability to quickly assess situations and resolve complex issues
• Good leadership skills.

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.