Job Description

Summary:

We are seeking a CIAM Architect with deep expertise in SAP Customer Data Cloud to lead end-to-end solution design, implementation, and operations. This role will support complex identity and access management initiatives focused on data integration, security, and customer experience across global platforms.

General information:

This role supports a digital transformation initiative to centralize and streamline customer identity and access management across multiple regions and platforms. The team is responsible for designing scalable, secure, and user-centric CIAM solutions integrated with downstream systems, marketing tools, and web/mobile applications. Current pain points include fragmented identity systems, inconsistent user experiences, and evolving compliance needs. The project is in active implementation phase with a need for governance standardization, technical accelerators, and improved observability. Key tools and systems include SAP CDC (CIAM), IdentitySync, OIDC/SAML, custom APIs, and marketing integration platforms.

Task and deliverables:

Serve as subject matter expert for SAP CDC CIAM, including DataFlows, Consent & Progressive Profiling, and ScreenSets. Define and implement custom identifier strategies with policy governance and provider configurations. Architect data synchronization patterns using IdentitySync, Webhooks, and native connectors. Lead design and enablement of SSO (OIDC/SAML) with token/session/risk policies. Integrate SAP CDC with downstream applications and platforms, ensuring scalability and data quality. Collaborate with web/app teams to build reusable client/server-side implementation accelerators. Review architectures and production readiness with regional development teams. Manage roles, permissions, and privacy/security guardrails in line with standards. Operationalize Insights, custom reports, and the Identity Query Tool for analytics and audits. Identify and communicate risks, dependencies, and assumptions that impact roadmap delivery. Translate localization and regulatory requirements into compliant technical solutions.

Requirements:

[Required] Bachelor's degree in Computer Science or related field (or equivalent experience). [Required] 8-10+ years in engineering or solution consulting, including 3+ years with SAP CDC. [Required] Experience delivering 3+ full-cycle SAP CDC implementations. [Required] Strong collaboration with global, cross-time-zone teams. * [Nice to have] SAP CDC certification.