Job Description

MAINTAIN THE OPERATIONS OF ALL BRANCHES

SALARY 30000-45000 MINIMUM 5-6 YEAR EXPERIENCE QUALIFICATION : MBA WORK EXPERIENCE : HEALTH SECTOR PREFERED
The

Chief Operations Manager (COM)

at

Arden Health Care

plays a crucial leadership role in ensuring the smooth and efficient operation of the organization's healthcare services. Below is a comprehensive breakdown of the typical responsibilities, expectations, and strategic influence of a Chief Operations Manager :

1. Operational Leadership

Oversee Day-to-Day Operations:

Ensure all departments--clinical, administrative, and support--are running efficiently and aligned with organizational goals.

Implement Best Practices:

Streamline procedures to enhance quality of care, patient experience, and staff productivity.

Compliance & Safety:

Guarantee adherence to health and safety regulations, as well as Care Quality Commission (CQC) standards.

2. Strategic Planning and Execution

Support Executive Strategy:

Work closely with the CEO and executive board to translate long-term strategies into actionable operational plans.

Growth Management:

Lead expansions, service additions, or restructurings while minimizing disruption.

Performance Monitoring:

Set KPIs and performance benchmarks for departments and hold teams accountable.

3. Financial Oversight

Budget Management:

Develop and manage operational budgets, aiming for cost efficiency without compromising care quality.

Resource Allocation:

Optimize the use of staffing, equipment, and facilities to balance patient care and financial performance.

Contract and Vendor Management:

Oversee contracts with suppliers and service providers, ensuring value and compliance.

4. Workforce Leadership

Staff Development:

Support recruitment, training, retention, and career development of clinical and non-clinical staff.

Team Building:

Promote a collaborative culture and ensure departments work synergistically.

Workforce Planning:

Address staffing needs, succession planning, and workforce sustainability.

5. Patient and Stakeholder Engagement

Service Improvement:

Monitor patient feedback and clinical outcomes to lead quality improvement initiatives.

Complaint Management:

Lead the resolution of serious complaints or incidents, ensuring learning and accountability.

6. Technology and Innovation

Digital Transformation:

Oversee implementation of health tech , ensuring integration enhances operational efficiency.

Data-Driven Decision Making:

Use operational and clinical data to inform service development and strategic choices.

7. Risk and Crisis Management

Emergency Planning:

Prepare for and respond to operational crises such as pandemics, staffing shortages, or IT failures.

Risk Mitigation:

Identify potential risks and put mitigation plans in place proactively.

Reporting Lines

Reports directly to:

Chairman & Managing Director

Job Type: Full-time

Pay: ?30,000.00 - ?45,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Experience:

chief operations: 6 years (Required)
Location:

Thrissur, Kerala (Required)
Work Location: In person