Job Description

Position Summary:

The Chief Operating Officer (COO) is a key member of the executive leadership team, responsible for overseeing the day-to-day administrative and operational functions of the company. The COO collaborates closely with the CEO and other executives to implement the company's strategic goals, drive operational excellence, and ensure optimal efficiency across departments.

Key Responsibilities:Strategic Leadership

Work closely with the CEO and executive team to develop and implement strategic business plans. Translate strategic objectives into actionable goals for performance and growth. Provide leadership and direction to all operational departments.

Operational Management

Oversee daily operations of the company including production, logistics, technology, HR, legal, customer service, and more. Implement efficient processes and standards to ensure high performance and productivity. Monitor and evaluate performance metrics across departments and take corrective actions when necessary.

Financial Oversight

Collaborate with the CFO to manage operational budgets, forecasts, and financial reporting. Ensure cost-effective management of resources and alignment with financial goals. Identify and mitigate operational risks.

Team Development & Culture

Build and lead a strong, effective, and collaborative team. Foster a success-oriented and accountable environment within the company. Mentor department heads and support talent development and succession planning.

Cross-Functional Coordination

Ensure effective internal communication across all levels and functions. Promote a culture of continuous improvement and innovation. Coordinate with Sales, Marketing, Product, and IT to support company growth.

Qualifications:Education & Experience

Bachelor's degree in Business Administration or related field (MBA or relevant advanced degree preferred). Minimum 10 years of senior management experience, with at least 5 years in a COO or equivalent role. Proven experience in scaling operations and managing cross-functional teams.

Skills & Competencies

Strong leadership and people management skills. Exceptional analytical, problem-solving, and decision-making capabilities. Excellent communication and interpersonal skills. Deep understanding of business functions including HR, Finance, Marketing, and Technology. Operational excellence mindset with a focus on process improvement and performance metrics.

Key Performance Indicators (KPIs):

Operational efficiency (cost savings, productivity improvements) Revenue growth and profitability Employee engagement and retention Customer satisfaction and service levels Achievement of strategic goals and milestones
Job Type: Full-time

Pay: ?50,000.00 - ?100,000.00 per month

Work Location: In person