is a senior executive responsible for overseeing the company's day-to-day operational and administrative functions. The COO ensures that business operations run efficiently, aligns operational strategies with organizational goals, and drives performance across departments. This role is crucial for scaling operations, improving productivity, and maintaining high standards of quality and service.
Collaborate with the CEO and executive team to define business strategy and operational goals.
Translate strategic objectives into actionable operational plans and KPIs.
Lead the execution of business plans to achieve company growth and profitability.
Identify opportunities for process optimization and operational excellence.
2. Operations Management
Oversee all daily operations, including production, supply chain, sales, customer service, and administration (depending on industry).
Implement efficient systems, processes, and best practices across the organization.
Monitor performance metrics and operational budgets to ensure resource efficiency.
Drive automation, digital transformation, and innovation in core processes.
3. Financial & Resource Management
Work closely with the CFO to manage budgets, forecasts, and cost optimization initiatives.
Ensure operations are financially sound and aligned with corporate objectives.
Optimize resource allocation to balance cost efficiency and service quality.
4. Leadership & People Management
Build and lead high-performing operational teams.
Foster a culture of accountability, collaboration, and continuous improvement.
Mentor department heads and align them toward strategic business outcomes.
Support HR in workforce planning, talent development, and performance management.
5. Risk & Compliance Management
Identify and mitigate operational risks that could affect business continuity.
Ensure compliance with company policies, legal regulations, and safety standards.
Establish effective governance and reporting systems for operations.
6. Stakeholder & Cross-functional Collaboration
Partner with the CEO, CFO, CIO, CMO, CHRO, and other executives to ensure cohesive execution.
Communicate effectively with the Board of Directors regarding operational performance.
Maintain strong relationships with suppliers, clients, and strategic partners.
Qualifications & Skills Education:
Bachelor's or Master's degree in Business Administration, Operations Management, Engineering, or a related field.
MBA or equivalent executive qualification preferred.
Experience:
Minimum 7-9 of senior leadership experience in operations, supply chain, or general management.
Proven experience managing multi-functional teams and driving business growth.
Industry-specific operational experience (manufacturing, services, logistics, etc.) preferred.
Core Competencies:
Strong business acumen and strategic mindset.
Exceptional leadership, communication, and decision-making skills.
Expertise in process improvement methodologies (Lean, Six Sigma, etc.).
Data-driven approach with proficiency in ERP/operations software.
Ability to thrive in fast-paced and dynamic environments.
Job Type: Full-time
Pay: ?100,000.00 - ?125,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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