Benaka Gold Company is one of South India's leading and most trusted gold buying companies, known for transparent valuation, instant payments, and customer-first service. With rapid expansion and strong brand presence, we are looking for a dynamic and strategic COO to lead operations, drive growth, and enhance organizational excellence.
Position Overview
The Chief Operating Officer (COO) will be responsible for overseeing day-to-day business operations, improving operational efficiency, implementing business strategy, and driving expansion plans across Karnataka and South India. The ideal candidate will bring strong leadership, analytical ability, and execution capability to scale a high-growth business.
Key Responsibilities
Lead and manage overall business operations across branches
Develop and implement operational systems, SOPs & performance frameworks
Drive expansion strategy, including branch growth & new business verticals
Ensure high customer service standards & compliance in gold buying process
Optimize financial and operational performance
Manage P&L, budgets, and financial planning
Implement technology-driven process improvements
Build and lead cross-functional teams; mentor and develop leadership talent
Monitor market trends, competition, and regulatory changes
Work closely with the CEO & Board for strategic alignment and decision-making
Required Qualifications
MBA/PGDM from IIM or premier institution (preferred)
Proven track record in operations, business strategy, or retail financial services
5+ years of experience in a senior management or leadership role (preferred)
Skills & Competencies
Strong strategic planning and execution skills
Excellent leadership and team-building abilities
High business and financial acumen
Analytical problem-solving and decision-making ability
Excellent communication and interpersonal skills
Ability to drive process excellence and KPI-based performance management
Understanding of gold/jewelry/finance/retail sector is an added advantage
Personal Traits
Ethical and trustworthy leadership
Results-driven with strong ownership mindset
Customer-centric approach
Ability to work in fast-paced growth environment
Send Resume to : hr@benakagoldcompany.com
Job Type: Full-time
Pay: ₹110,000.00 - ₹410,000.00 per month
Work Location: In person
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