Job Description

Key Responsibilities:

Liaison Role:

Act as the bridge between the CEO/founder and departmental heads (HR, Project Manager, Business Development Manager).

Operational Oversight:

Oversee daily operations and ensure effective collaboration across HR, project delivery, and sales/business development functions.

KPI Management:

Define, track, and analyze KPIs for each department; hold department heads accountable for performance against targets.

Performance Monitoring:

Conduct regular performance reviews, operational audits, and status check-ins with department managers.

Strategic Execution:

Translate the CEO's vision into actionable plans and drive their implementation across departments.

Process Optimization:

Identify inefficiencies or bottlenecks in departmental workflows and implement improvements.

Reporting:

Provide structured weekly/monthly reports to the CEO with updates on departmental KPIs, team performance, and operational challenges.

Policy Implementation:

Develop and implement internal processes, SOPs, and policies to support scalable growth.

Team Support:

Support department heads in planning, hiring, resource allocation, and cross-functional problem-solving.

Company Culture:

Ensure company values and culture are reflected in the day-to-day operations of all teams.

Skills Required:

Experience in an operational or leadership role, preferably in IT, AI/ML, or automation-based companies. Strong understanding of HR , development, Sales and accounts. Experience with KPI systems, operational dashboards, and performance reporting. Ability to manage and align cross-functional teams toward unified objectives. Excellent leadership, communication, and decision-making skills. Strong analytical and organizational skills; comfortable working in a fast-paced, growth-oriented environment.
Job Types: Full-time, Permanent

Benefits:

Paid time off Provident Fund
Schedule:

Day shift
Work Location: In person