Job Description

- Product Engineer

Role

Product Engineer

Designation

Chief Manager

Experience

8-12 years

Location

Gurgaon

At Max Life Insurance, we believe in comprehensiveness and always staying ahead of industry. To enable this, we have a carved out a new role which is more dynamic and techno-digital- Product Engineer. The PE role is an amalgamation of Digital Product Management and Technology roles so that the individual gets to grow, learn and contribute in both the pillars of product.

KEY RESPONSIBILITIES

• Partner with Senior business define the Product Roadmap to meet the Functional strategy objectives. Ensure requirements are within our business standards and guidelines and align to our business digital strategy and objectivesvision.
• Ensure that delivery of product features and roadmap is done within timeliness committed to business
• Constantly benchmark the product features and platform to come up with industry-first initiatives both in technology space and business impacting
• Understand the current ecosystem & apply design thinking to develop product/platform to provide seamless Omni-channel experience for customer onboarding
• Align with architecture teams to ensure that architectural roadmap supports the platform roadmap
• Ensure that engineering best practices along with agile and continuous development methodologies are followed in right spirit
• Work closely with the UX teams in brainstorming for the most efficient UX and most relevant and contemporary UI
• Listen to users/customers to improve the user experience and eliminate any friction in the journey
• Lead scrum teams to ensure that KPI of Schedule, quality and Scope are met
• Ensure 100% adoption of Automation testing and devsecops
• Own team for implementation of a digital tools (mobile app for sales, an app for operations, application for employees or a completely new tool)
• Work on roadmap of the digital solutions to implement new features, enhancing existing features or sun-setting redundant features
• Involved in creating a prototype and ensuring that product is tested for technical robustness
• Communicate, collaborate and negotiate with key stakeholders (business groups, control groups etc.)
• Be accountable for scrum team deliverables and KPIs. Monitor and measure progress on user story delivery and sprint team velocity. Review metrics to measure value and identify opportunities for improvement.
• Building an adoption strategy of Digital solution and driving adoption across business teams by running analytics, sending out periodic updates on the progress
• Work together with Marketing team and build communications to be shared with on the field people
• Study the digital solution performance on field, identify the user issues, and get the technical issues sorted
• Look at industry trends and customer feedback to brainstorm on features.
• Work with operations and technical teams to research and resolve production issues. Clarify ambiguities and customer experience based on business requirements and product objectives. Market Skills and Certifications
• Will be responsible for managing the Information Security and Compliance risks for the product

Measures of Success

• Building tools (new features, enhancing existing features) Improvement in adoption of Digital tools KPIs for ecommerce and B2B channels are met.
• The benefit for new feature/platform is realized in timely manner
• Excellent stakeholder management
• Ensuring adoption of DevSecOPs and automation of testing
• 90% + execution of IT Projects on time / within budget with acceptable quality
• Compliance to Regulatory / MLI policies & processes

Key Relationships (Internal /External)

Internal: EMC /SLT Leaders/ Functional leader and colleagues and team members from across functions

External: Business Partners/Distributors/ Other Max Group companies/Vendors/Survey agencies as the case may be

Key competencies/skills required

• 8+ 12 years of experience in one or a combination of the following: digital customer experience, digital product//Platform program management, digital platforms, or digital consulting
• Experience in product management/development, program management, strategy, marketing and/or related position in a consumer-oriented, technology-dependent environment in financial services or related industries
• Should have experience of implementation end to end platforms for a value chain
• Should have worked on Agile Methodologies with exposure to tools like Jira etc.
• Should have good understanding of latest technology and tools available in market. Also, should be able to apply tech knowledge in day to day interaction with internal as well as eternal
• Should have strategic bent of mind, and some exposure to digital tools
• Marketing and research experience will be good to have
• Should have good exposure of Life Insurance domain
• Minimum Bachelor\'s Degree in any discipline from a Tier 1 or 2 college. MBA from a Tier 1 or 2 Institute is preferred.

Job Location

Gurugram -90C



Job Summary:

Key Responsibilities/ Key Deliverables:

Measures of Success:

Job Summary:

Knowledge & Skill Matrix:

Additional Information (Optional):

- Product Engineer

Role

Product Engineer

Designation

Chief Manager

Experience

8-12 years

Location

Gurgaon

At Max Life Insurance, we believe in comprehensiveness and always staying ahead of industry. To enable this, we have a carved out a new role which is more dynamic and techno-digital- Product Engineer. The PE role is an amalgamation of Digital Product Management and Technology roles so that the individual gets to grow, learn and contribute in both the pillars of product.

KEY RESPONSIBILITIES

• Partner with Senior business define the Product Roadmap to meet the Functional strategy objectives. Ensure requirements are within our business standards and guidelines and align to our business digital strategy and objectivesvision.
• Ensure that delivery of product features and roadmap is done within timeliness committed to business
• Constantly benchmark the product features and platform to come up with industry-first initiatives both in technology space and business impacting
• Understand the current ecosystem & apply design thinking to develop product/platform to provide seamless Omni-channel experience for customer onboarding
• Align with architecture teams to ensure that architectural roadmap supports the platform roadmap
• Ensure that engineering best practices along with agile and continuous development methodologies are followed in right spirit
• Work closely with the UX teams in brainstorming for the most efficient UX and most relevant and contemporary UI
• Listen to users/customers to improve the user experience and eliminate any friction in the journey
• Lead scrum teams to ensure that KPI of Schedule, quality and Scope are met
• Ensure 100% adoption of Automation testing and devsecops
• Own team for implementation of a digital tools (mobile app for sales, an app for operations, application for employees or a completely new tool)
• Work on roadmap of the digital solutions to implement new features, enhancing existing features or sun-setting redundant features
• Involved in creating a prototype and ensuring that product is tested for technical robustness
• Communicate, collaborate and negotiate with key stakeholders (business groups, control groups etc.)
• Be accountable for scrum team deliverables and KPIs. Monitor and measure progress on user story delivery and sprint team velocity. Review metrics to measure value and identify opportunities for improvement.
• Building an adoption strategy of Digital solution and driving adoption across business teams by running analytics, sending out periodic updates on the progress
• Work together with Marketing team and build communications to be shared with on the field people
• Study the digital solution performance on field, identify the user issues, and get the technical issues sorted
• Look at industry trends and customer feedback to brainstorm on features.
• Work with operations and technical teams to research and resolve production issues. Clarify ambiguities and customer experience based on business requirements and product objectives. Market Skills and Certifications
• Will be responsible for managing the Information Security and Compliance risks for the product

Measures of Success

• Building tools (new features, enhancing existing features) Improvement in adoption of Digital tools KPIs for ecommerce and B2B channels are met.
• The benefit for new feature/platform is realized in timely manner
• Excellent stakeholder management
• Ensuring adoption of DevSecOPs and automation of testing
• 90% + execution of IT Projects on time / within budget with acceptable quality
• Compliance to Regulatory / MLI policies & processes

Key Relationships (Internal /External)

Internal: EMC /SLT Leaders/ Functional leader and colleagues and team members from across functions

External: Business Partners/Distributors/ Other Max Group companies/Vendors/Survey agencies as the case may be

Key competencies/skills required

• 8+ 12 years of experience in one or a combination of the following: digital customer experience, digital product//Platform program management, digital platforms, or digital consulting
• Experience in product management/development, program management, strategy, marketing and/or related position in a consumer-oriented, technology-dependent environment in financial services or related industries
• Should have experience of implementation end to end platforms for a value chain
• Should have worked on Agile Methodologies with exposure to tools like Jira etc.
• Should have good understanding of latest technology and tools available in market. Also, should be able to apply tech knowledge in day to day interaction with internal as well as eternal
• Should have strategic bent of mind, and some exposure to digital tools
• Marketing and research experience will be good to have
• Should have good exposure of Life Insurance domain
• Minimum Bachelor\'s Degree in any discipline from a Tier 1 or 2 college. MBA from a Tier 1 or 2 Institute is preferred.

Max Life Insurance