Job Description

About MostEdge

At MostEdge, we exist to

protect every penny and power every possibility

. As a technology and solutions partner to retailers across the country, we deliver AI-driven platforms that make every transaction smarter, every decision faster, and every store more profitable.

Our technology spans POS, pricing, surveillance, loyalty, financials, and more--built with trust, intelligence, and growth at the core.

Our Vision: Build trusted, sustainable experiences. Accelerate commerce everywhere.

Our Mission: Deliver trusted, profitable experiences by empowering retailers and partners to accelerate commerce sustainably.

What we thrive for: Protect Every Penny. Power Every Possibility.

Our Core Values

Lead with Purpose

- Help customers run better, smarter, stronger.

Build Trust

- Be honest, clear, and dependable.

Own the Outcome

- Take full responsibility. Start strong. Finish stronger.

Win Together

- Share wins. Succeed as one.

Keep It Simple

- Make work easier, faster, and clearer.

Role Summary

As CIO at MostEdge, you are the

architect of our digital backbone and the guardian of our customer promise

. You will lead enterprise IT strategy across infrastructure, security, cloud, and data--ensuring our operations are always resilient, compliant, and scalable.

This role blends

deep technical expertise with strategic vision

, supporting a 24x7 nationwide platform that powers thousands of retail locations. You will ensure our systems think, respond, and grow--just like our stores.

Scope of Responsibility

1. Infrastructure & Network

Accountability:

Ensure stable and secure access to all systems across MostEdge's remote and on-site teams.

Scope:

Manage enterprise LAN/WAN, Wi-Fi, VPNs, routers, and firewalls Support all end-user hardware and access devices Ensure seamless remote support for customers and staff

Outcomes:

99.99% uptime across all mission-critical systems <1% support SLA breach across internal and external teams Zero downtime for customer-facing applications

2. Cybersecurity & Risk

Accountability:

Protect customer data, enterprise systems, and platform integrity.

Scope:

Oversee implementation of MFA, EDR, VPN encryption, and intrusion detection Ensure full compliance with SOC2, PCI, and customer-specific requirements Lead all incident response, penetration testing, and access control reviews

Outcomes:

Zero material security breaches annually 100% compliance on IT security audits All incidents responded to within SLA and post-mortem completed within 5 days

3. Software Systems & App Delivery

Accountability:

Enable flawless performance of internal and customer-facing systems.

Scope:

Manage SaaS platforms, CRM, ERP, and proprietary MostEdge tools Integrate operational systems across departments and customers Monitor and resolve issues across production environments

Outcomes:

>95% user satisfaction across internal and customer software tools Zero critical bugs during quarterly release windows Application uptime exceeds 99.95%

4. Cloud & Data Architecture

Accountability:

Scale MostEdge cloud platforms and ensure secure, fast access to data.

Scope:

Architect and maintain AWS, GCP, or Azure infrastructure Manage structured and unstructured databases (SQL, NoSQL) Implement high-availability backups and disaster recovery

Outcomes:

<15-minute RTO and <1-hour RPO across all services Cloud costs optimized quarterly with detailed reporting >99% availability for all cloud-based customer solutions

5. Strategy, Governance & Team Leadership

Accountability:

Align IT strategy with business growth, profitability, and trust.

Scope:

Develop 3-5 year enterprise IT roadmap Lead, coach, and scale high-performance IT and InfoSec teams Drive innovation across operations, support, and platform stability

Outcomes:

Annual IT plan aligned with MostEdge business strategy 20% YoY improvement in operational efficiency >90% retention and engagement score in IT organization

Qualifications

Required

10+ years of IT leadership experience, with 5+ in a senior/executive capacity Deep understanding of network, security, databases, and cloud platforms Proven ability to scale secure IT systems across multi-location and remote teams Demonstrated success in aligning IT strategy with business outcomes

Preferred

Master's in IT, Computer Science, or equivalent Certifications: CISSP, CISM, AWS/Azure, CCNP, PMP Experience in high-growth SaaS, retail, or regulated environments

Success at MostEdge Looks Like:

You build trust--through reliable infrastructure and transparent leadership You own the outcome--by solving root causes and delivering lasting solutions You lead with purpose--ensuring technology empowers smarter decisions You win together--collaborating with cross-functional teams nationwide You keep it simple--scaling with clarity, speed, and efficiency

Why Join MostEdge

Be part of a mission to

redefine retail through AI and human insight

. With customers nationwide in USA and a fast-scaling national platform, this is your opportunity to lead transformative technology in a high-trust, high-impact role.

Job Types: Full-time, Permanent

Pay: ₹15,658.65 - ₹82,429.88 per month

Benefits:

Health insurance Life insurance Paid time off Provident Fund
Schedule:

Day shift Monday to Friday US shift
Supplemental Pay:

Performance bonus * Yearly bonus