Job Description

JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Summary
Chief Engineering Manager to set the facility management team on the right track through ample engineering planning and management. You'll drive success in terms of functionality and stability by finding new ways to improve the system and making sure that everyone is skilled and competent to undertake maintenance & Operations. You will provide professional oversight to all engineering operations & ensure that team members can efficiently respond to all engineering challenges while always complying with the policies and procedures. You'll drive motivation and team spirit amongst the various teams. You are expected to deliver high quality service and PPM to client assets and ensure regulatory and environmental compliance as top priority.
What this job involves:
Keeping up the pace
You'll set the facility management team on the right track through ample engineering planning and management. You'll drive success in terms of functionality and stability by ensuring M&O are followed correctly. You will synergise working of various departments like Operations, Projects & Critical Environment (Data Centers/Labs). You will also identify the changing manpower needs and suggest hiring as per changing tech requirements. As a part of building a strong team you will identify key personnel and equip them to deliver beyond expectations to the client.
As the CE, you are expected to manage the engg assets with focus on reliability, safety and quality. Given the highly complex portfolio of equipment, you will be required to advice and support your teams technically for exploitation and maintenance. Life cycle management and connect with OEM stakeholders will be key to success. In addition, innovations and improvements are mandatory service deliveries. Digitisation of engg operations will be driven on a continuous basis both from JLL and the client.
Periodic reporting on equipment and operations is expected to the client as well as with the regional teams. There is a need to work in consonance with other JLL functions like finance, procurement, EHS and soft services to be able to deliver as one JLL. You will also be required to advice these teams from time to time.
You will drive the cost reduction activities as per client targets. Power and water savings will be a key driver of JLL performance.
You will also be needed to manage the highly complex STP/WTP operations without any deviations from the KSPCB & client specified parameters which will require in-depth knowledge of its operations.
You will be expected to achieve high ratings of SLL (
4.0) and HOTR (
4.0) on a quarterly basis.
Financial Management

• To ensure proper planning & managing of the CAPEX & OPEX budgets for engineering & operational expenses
• To ensure proper planning of critical spares for all installations as per manufacturer recommendation and inventory
• To coordinate with facility manager and business system group to have all M&E related contracts in place
• To coordinate with JLL finance executive in updating on work completions for accruals update & invoice processing
• Keep a close track of utility bills and take steps to reduce energy, water consumption YoY
• Ensure conduct of AMC through OEM/GC through a robust contract

Operations Management

• To establish engineering & operational procedures & roll out the same for site staff
• To establish contacts with local authorities (M&E related) for facility related issues and for all statutory related compliance at all times.
• To review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations.
• To plan & ensure smooth operations of all mechanical, electrical, plumbing & civil works pertaining to the facility
• Ensure all technology tools at the site are working fine. Support introduction of new tools and ensure the team is trained to use the new tools.
• Periodically inspection of log books, history card, checklist, escalation charts, SIPP & PPM schedules etc. for a better management of engineering systems
• To ensure an up-time of 100% and set up the practices to deliver seamless service.
• To ensure all statutory documents are updated like CIEG, Fire, Lift, Explosive, Pollution Control, Etc. related to M&E operations and kept in place.
• To implement energy management program to reduce the cost on utilities.
• Handle (if needed) small renovation projects from initiation to completion.
• To ensure the technical staff attends & work for closures for all F&S technical related issues in the facility.
• To plan, implement & adhere to 52 weeks annual M&E maintenance schedule. Coordinate with FM /business OEM for fixing the dates for the shutdown.
• To adhere & maintain consistency on agreed SLA & KPI.
• To establish a relationship with Transition team during for all the upcoming facilities.
• To participate during emergency evacuation procedure and manage all health & safety issues.

Records Management

• To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are checked for its accuracy & analysis purposes and update all engineering related activities.
• To take up all audits and take necessary action for closing the observations

Reporting Management

• Daily Report - Service Report, SLA Report
• Monthly Report - Energy Report, IIEE Report, major works carried out report & Equipment Status Report, PPM report, CEM/ops aide audits, incident reporting with RCA, escalation as per escalation matrix, and all initiatives.
• Statutory Compliance Report

Management Responsibilities

• Provide leadership to the M&E team
• In consultation of Facility Manager or Group Engineer, oversee the operation, staffing, performance & development of the team.
• Identify Training needs of the team and conduct training as required.
• Demonstrate leadership & responsiveness and creativity.
• Drive sustainability agenda aligned to organizational objectives
• Understand the M&E scope and in consultations with Facility Manager or Group Engineer - develop specific processes & procedures to reduce cost & improve client satisfaction
• Accomplish Key Performance Indicators as agreed
• Understanding of technology tools and its implementation
• Ensuring training and skill enhancement of the team
• Ensure Building Statutory Compliance
• Identify initiatives to bring in efficiencies.
• Effective participation in CIWG

Risks under control
Being an engineering manager also requires you to be on top of your risk management game. Are there any major M&E equipment risks
Is information uploaded into our systems accurate and complies with the audit process
Is the disaster recovery and business continuity planning implemented and reviewed periodically
Are escalation procedures observed
These are just some of the questions that you constantly need to ask yourself as our risk management agent.
Tracking project effectiveness
You'll be involved in project review, execution and information documentation. You'll keep track of the M&E portions of all project proposals, and participate in the technical aspects of the M&E portion of any project's bidding process. It is also your job to keep project information together for future use.
Managing the team
You'll oversee all engineering-related training of staff members, as well as ensure their compliance to necessary licenses and certifications. You're also in charge of ensuring the quality of management reports through the team's deliverables and administration.
Sound like you
To apply, you need to be:
Experienced and client centric
You must have a university degree/PG degree in engineering & facility management with 10-15 years experience in the field. You'll need a strong grasp of client satisfaction, as you'll constantly communicate with our stakeholders. We'll expect you to provide them with solutions that will continuously improve their systems and save them costs. You'll also strive to determine if we can provide them other services that may help improve their conditions further.
A strong, flexible leader
Do you have an excellent command of spoken English language. Are you a proactive leader who can think laterally and deliver innovative solutions
Do you have strong people skills, capable of boosting staff satisfaction and morale
If your answers are "yes" to our questions, let's discuss how we can put your expertise into action as our Chief engineering manager.
Location:
On-site -Bengaluru, KA
Scheduled Weekly Hours: 48
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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