Job Description

Prime Function:

• To direct and coordinate the overall activities of the Engineering Department.
• Conform and adhere to the policies & procedures and rules & regulations as laid down by ibis, Nashik in order to achieve the highest levels of guest service.
• To maintain regular inventories of the technical equipment.
• Ensure quality is adhered to in all aspects of the job, by the Engineering team.
• Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.
• To abide by the mission statement of the Company and of the department.
• Facilitates the functioning of and / or oversees the functioning of Housekeeping Department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over and above regular stipulated responsibilities and duties.

Key Responsibilities:

Engineering Planning

• Identify the major facilities and equipment requirements for the department and the property.
• Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast with technological advances in surveillance & safety of the equipment.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of ibis, Nashik to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.

• Ensure that the team is trained in all safety provisions.

Financial Management

• Ensure optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• Coordinate with the Purchasing department to obtain the relevant data, float inquiries and quotations.
• Supervise the upkeep of all plumbing and electrical systems.
• Check and inspect all machinery and other equipment.
• Check for maintenance and upkeep of records and statements.
• Prepare duty roster.
• Check and ensure preventive and routine maintenance of all equipment.
• Ensure that the company has a technological advantage by constant upgradation of the equipment.

Managerial Qualities

• Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;

• Ability to accept responsibility;
• Self confidence, motivation, drive and tenacity;
• Ability to enhance organizational performance;
• Ability to clearly delegate tasks and responsibilities;
• Ability to think strategically, inductively, and creatively;
• And the propensity to recognize and acknowledge other peoples' ideas.