Job Description

Chief Digital Officer (CDO)

Job Title:

Chief Digital Officer (CDO)

Reports To:

Chief Executive Officer (CEO) or President

Job Summary:

The Chief Digital Officer (CDO) is a strategic, executive-level change agent responsible for

defining and executing the company-wide digital strategy

. This role drives innovation, leverages emerging technologies to create new business value, enhances customer experience, and transforms traditional business models and operations into digital-first processes.

Key Responsibilities

1. Digital Strategy & Vision

Develop and Champion:

Create a clear, compelling, and comprehensive digital vision and strategy that aligns with the overall corporate business objectives and positions the company as a leader in its industry.

Transformation Roadmap:

Define the roadmap and prioritization for all major digital transformation initiatives across product, marketing, sales, and operations.

Innovation:

Identify and evaluate emerging technologies (e.g., AI, Machine Learning, IoT, Cloud Computing) and determine their potential for creating competitive advantage and new revenue streams.
2. Digital Execution & Operations

Change Management:

Act as a central driver of organizational and cultural change, fostering a company-wide "digital-first" mindset and promoting digital literacy across all departments.

Process Transformation:

Lead efforts to redesign and digitize core business processes to drive

operational efficiency

, reduce costs, and accelerate speed to market.

Platform Oversight:

Oversee the development, integration, and optimization of all customer-facing digital platforms (websites, mobile apps, e-commerce, digital marketing channels).
3. Customer Experience (CX) & Revenue Growth

Enhance CX:

Drive initiatives to continuously improve the end-to-end digital customer experience, making interactions seamless, personalized, and efficient.

Digital Marketing:

Partner with the CMO to optimize digital marketing, demand generation, and e-commerce strategies to increase online revenue and market share.

Data Monetization:

Develop strategies for leveraging organizational data as a strategic asset to create new products, services, or revenue opportunities.
4. Leadership & Collaboration

Cross-Functional Alignment:

Collaborate closely with the CEO, CIO/CTO, COO, and CMO to ensure digital initiatives are fully integrated and supported across the entire organization.

Team Leadership:

Recruit, mentor, and lead the dedicated Digital Transformation team, fostering a culture of agility, experimentation, and continuous improvement.

Budget & ROI:

Own the budget for digital initiatives, monitor key performance indicators (KPIs), and ensure a high

return on investment (ROI)

for all digital investments.
Required Skills and Qualifications

Education:

Bachelor's degree in Business, Computer Science, Marketing, or a related field. An

MBA or relevant Master's degree is highly preferred.

Experience:

Minimum of

3-7 years in digital leadership roles

, with a proven track record of successfully leading large-scale digital transformation initiatives in a complex organizational setting.

Technical Acumen:

Deep understanding of digital technologies, platforms, and trends (e.g., Cloud, SaaS, AI, Data Analytics, DevOps).

Business Acumen:

Strong financial and operational understanding, with the ability to translate digital vision into quantifiable business outcomes.

Leadership:

Exceptional executive presence, communication, and change management skills to influence at all levels of the organization, from the board room to front-line teams.
Job Type: Full-time

Pay: ₹40,356.30 - ₹55,629.18 per month