Job Description

Serve as the primary point of contact for clients and team members.

Manage incoming and outgoing communications (calls, emails, and messages).

Maintain and update records of customer interactions.

Payment Follow-Up:

? Proactively follow up on pending payments from clients.

Ensure timely collection of payments and maintain accurate payment records.

Address customer queries related to invoices and payment schedules.

Customer Handling:

? Resolve customer inquiries and concerns efficiently through phone calls and emails.

Build strong client relationships and ensure customer satisfaction.

Provide product/service information and suggest solutions tailored to client needs.

Administrative Tasks:

? Organize and maintain office documents and records.

Coordinate with internal teams to ensure smooth operations.

Assist with scheduling meetings, appointments, and reminders.

Required Skills

Communication Skills:

? Proficient in English, Hindi, and Marathi (verbal and written).

Strong interpersonal and customer service abilities.

Follow-Up Skills:

? Persistent and professional in tracking payment statuses.

Ability to handle payment delays tactfully while maintaining good client relations.

Problem-Solving:

? Ability to address and resolve customer concerns effectively.

Technical Proficiency:

Familiarity with MS Office (Excel, Word, etc.) and CRM software.

Qualifications

? Bachelor's degree in Business Administration or a related field (preferred).

? Previous experience in office administration or customer handling is advantageous.

? Strong organizational and multitasking skills.

Contact No. : - +91 9373575207.

Email : - hr@lubrall.com

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Internet reimbursement Paid sick time Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
Work Location: In person