Job Description

Will be responsible for the preparation and production of a wide range of modern pastries, desserts, breads, and other baked goods, according to RHG standard & maintain the FSSAI guidelines.



Ensuring the highest quality of all pastry items in terms of taste, texture, presentation, and consistency.



Assures that all kitchen personnel and servers are aware of specials, plate presentations and prices



Assist personnel in checking all coolers and storage areas for cleanliness, quantity and quality of food products and to assure proper plate presentation and requisitioning procedures are followed.



Prepares work checklist and organises workstations for each shift, maintaining high levels of productivity and sanitation at all times.



Consults with Supervisor regarding menus, controls the portioning and rotation of foods to contain food costs while maintaining the standards of Brand Hotels.



Meet and exceeds customer and employee expectations by providing Yes I Can! service and teamwork



Provides value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations



Communicates effectively with customers, co-workers and supervisors



Demonstrates teamwork by co-operating and assisting co-workers as needed



Handles difficult situations effectively



Meets Yes I Can! Service standards



Performs other duties as required to provide Yes I Can! service and teamwork



Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations



Gives personal attention, takes personal responsibility and uses teamwork when providing guest service



Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems



Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis



Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction



Performs other duties required to provide the service brand behavior and genuine hospitality



Adheres to Hotel policies and procedures



Attends work on time as scheduled



Follows hotel grooming and dress standards



Minimizes safety hazards by following all safety rules



Will report to Executive Pastry Chef



Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance.



Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.



Maintains a favorable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment.



At all times projects a favorable image of the Hotel to the public.



INDBOH