Job Description

Job Category:

Chatbot Developer

Job Type:

Full Time

Job Location:

Mumbai

Experience Level:

1 to 4Yrs

Job Summary:

We are looking for a skilled Chatbot Developer to join our team to design, develop, and deploy intelligent, conversational AI solutions across multiple platforms. The ideal candidate will have hands-on experience in building chatbots using Dialogflow and Microsoft Bot Framework, with a strong understanding of omnichannel communication strategies

Key Responsibilities:

Design, develop, and deploy chatbot solutions across multiple platforms (web, WhatsApp, Messenger, etc.). Build and manage conversation flows, intents, and entities using NLP/NLU technologies. Integrate chatbot systems with internal/external databases and APIs. Write clean and efficient code using

JavaScript

and other relevant technologies. Ensure chatbots can handle context switching, fallbacks, and multilingual support. Maintain and enhance existing chatbot applications based on user feedback and analytics. Monitor chatbot performance and continuously improve its accuracy and effectiveness.

Required Skills & Experience:

1-4 years

of experience in chatbot development with proven

Conversational AI

project delivery. Proficiency in chatbot platforms such as: +

Dialogflow

,

Microsoft Bot Framework

,

Rasa

,

IBM Watson

, or

Twixor

.
Strong programming experience with

JavaScript

(Node.js preferred). Solid understanding of

Database concepts

with hands-on experience in: +

SQL (MySQL, PostgreSQL)

or

NoSQL (MongoDB, Firebase)

.
Experience integrating chatbots with APIs, CRMs, and backend systems. Strong understanding of

NLP/NLU

, dialogue management, and context handling. Ability to work with webhook implementations and third-party services.

Notice period: Below 30 days


Work Location: Mumbai (Work from office)