We at The Loom (www.theloom.in) are looking for a Female Chat Support Executive (Chat Process) who will offer excellent customer service to derive sales.
Responsibilities:
Resolving customer complaints & queries brought to your attention under a specific timeline through chats.
Manage and drive sales team target and performance.
Handle customer complaints and provide appropriate solutions.
Candidate should have good communication skills and should be comfortable in speaking with customer and replying to customer chats messages in English.
Candidate should have good typing speed and basic knowledge of Microsoft Word and Excel.
Requirements:
A bachelor's degree in administration or a related field.
A minimum of 1-3 years' experience in outbound chat/mail process.
Excellent interpersonal and written and oral communication skills.
Should have Computer skills, MS Office, Chat Support.
Preference will be given to female candidates.
Job Type: Full-time
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?20,000.00 per month
Schedule:
Day shift
Morning shift
Application Question(s):
What is your current/last in hand salary?
Are you comfortable with the Shalimar Bagh location?(Wazirpur industrial area)
How many years of experience do you have in sales?
* Are you able to speak in English fluently? If yes, then apply.
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