Chat Support Executive

Year    UP, IN, India

Job Description


Strategically approaching each player based on their history and profile.

Educate current and potential customers with product and service information.

Identify and escalate priority issues to the Team Leader and Ops Team.

Actively participate in team meetings.

Adapt to customer needs to provide top quality support for both technical and non-technical issues.

Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Fixed shift

Supplemental Pay:

• Yearly bonus

Application Question(s):

• How many years of chat process experience do you have


Work Location: In person

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Job Detail

  • Job Id
    JD3523592
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year