Strategically approaching each player based on their history and profile.
Educate current and potential customers with product and service information.
Identify and escalate priority issues to the Team Leader and Ops Team.
Actively participate in team meetings.
Adapt to customer needs to provide top quality support for both technical and non-technical issues.
Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Fixed shift
Supplemental Pay:
• Yearly bonus
Application Question(s):
• How many years of chat process experience do you have
Work Location: In person
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