Resolve customer complaints via phone, email or social media
Use telephones to reach out to customers and verify account information
Assist with placement of orders, refunds, or exchanges.
Greet customers warmly and ascertain problem or reason for calling
Create the MIS Report on a daily basis
Requirements
Excellent verbal & Written English with a passion for customer service
Excellent knowledge of MS Office, MS Excel, Google Sheet
Thorough understanding of sales and negotiating techniques
Fast learner and passion for sales
Self-motivated with a results-driven approach
Aptitude in delivering attractive presentations
Job Types: Full-time, Permanent, Fresher
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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