. The role involves handling customer queries over voice and non-voice processes, providing excellent service, and ensuring customer satisfaction.
Responsibilities:
Handle inbound/outbound calls, emails, or chat support
Resolve customer issues and provide accurate information
Maintain professional communication standards
Work in rotational shifts (including night shifts if required)
Requirements:
Excellent communication skills (English/Hindi/Regional)
Basic computer knowledge and typing speed
Ability to work in rotational shifts
Graduate/Undergraduate can apply
Salary & Benefits:
Competitive salary package (based on experience)
Incentives and performance bonuses
Growth opportunities within the company
Job Type: Permanent