Job Description

Job Overview:

We are hiring for multiple vacancies in

Chat Process

for an e-commerce support project. This is a

Work from Office

opportunity based in Bhubaneswar, open for immediate joiners.

Job Type & Schedule:

Contractual Role

July Joiners: 4-month contract August Joiners: 3-month contract

Shift:

24/7 rotational shifts including night shifts

Work Days:

6 days a week with 1 rotational weekly off

No leaves allowed during the first 3 months

Role & Responsibilities:

Provide

chat-based customer support

to e-commerce clients Ensure smooth customer interactions in

written English

Maintain quality communication with attention to grammar, speed, and accuracy Use MS Word & Excel and demonstrate basic OS knowledge

Candidate Requirements:

Minimum qualification: 10+2 or 10+3 (No pursuing candidates) Excellent

written and verbal communication in English

(Versant Score: 56+) Typing speed:

35 WPM with 90% accuracy

Freshers are encouraged to apply Immediate joiners only

Cab Facility:

One-way drop during night shifts (10 PM - 6 AM)

Location:

Bhubaneswar (Work from Office only)

Interview Timings:

11 AM - 3 PM

Application Deadline:

10-Aug-2025

Interview Rounds:

Screening Operations Round Typing Test Versant Test (VWT - Score 56) Online Assessment
Job Types: Full-time, Contractual / Temporary
Contract length: 4 months

Pay: ?16,000.00 - ?21,000.00 per month

Schedule:

Night shift Rotational shift
Supplemental Pay:

Performance bonus
Ability to commute/relocate:

Bhubaneswar, Orissa: Reliably commute or planning to relocate before starting work (Required)
Experience:

Customer service: 1 year (Required)
Location:

Bhubaneswar, Orissa (Required)
Work Location: In person