Designation: Chat Support Executive Location: Noida The key expectations of the role: Respond promptly to customer inquiries via chat, providing accurate information and assistance related to our products and services. Address customer concerns, resolve issues, and provide guidance on product usage and benefits professionally and courteously. Efficiently manage a high volume of chat conversations on a daily basis while maintaining quality and responsiveness. Proactively engage with customers to identify potential leads and opportunities, and assist in converting leads into sales. Develop a comprehensive understanding of our products and services to effectively address customer queries and promote offerings. Maintain accurate records of customer interactions, transactions, and inquiries for future reference and analysis. Gather feedback from customers to identify areas for improvement and enhance the overall chat support experience. Work closely with other team members, including sales and marketing, to ensure alignment and provide support as needed. Competencies required: Prior experience in chat support or customer service roles is preferred, with the ability to handle a large volume of chats effectively Strong understanding of health, wellness, Ayurveda, and Yoga principles and practices. Basic understanding of sales principles and the ability to identify and capitalize on sales opportunities. Knowledge of MS Office Applications. Outstanding communication and interpersonal skills, with the ability to build rapport and trust with clients. Demonstrated commitment to providing exceptional customer service and satisfaction. Ability to multitask and prioritize tasks in a fast-paced environment while maintaining attention to detail. Able to multitask, prioritize, and manage time efficiently. Education and Experience Bachelor\'s degree in business, or a related field is preferred. A minimum experience of 1-3 years. Having Knowledge of women\xe2\x80\x99s health and fitness would be preferred Interested candidates may call at +91-9557782655 Join us in our mission to promote holistic well-being and empower individuals to live healthier, happier lives.If you\'re a proactive communicator with a passion for customer service and sales, we invite you to apply for the Chat Support Executive position. Start making a difference in women\'s lives today! Please apply now to become our next Chat Support Executive. Job Types: Full-time, Permanent, Fresher Pay: 15,000.00 - 25,000.00 per month Benefits:

• Paid sick time
• Paid time off

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay
• Performance bonus
• Quarterly bonus

Application Question(s):

• What are the minimum number of chats handled by you on per day basis
• Any prior experience in any Healthcare/Ayurveda/Wellness company?
• How soon will you be able to join?

Experience:

• Live chat: 2 years (Required)

Work Location: In person