. The role involves handling customer queries over voice and non-voice processes, providing excellent service, and ensuring customer satisfaction.
Responsibilities:
Handle inbound/outbound calls, emails, or chat support
Resolve customer issues and provide accurate information
Maintain professional communication standards
Work in rotational shifts (including night shifts if required)
Requirements:
Excellent communication skills (English/Hindi/Regional)
Basic computer knowledge and typing speed
Ability to work in rotational shifts
Graduate/Undergraduate can apply
Salary & Benefits:
Competitive salary package (based on experience)
Incentives and performance bonuses
Growth opportunities within the company
Job Types: Permanent, Fresher
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
Food provided
Provident Fund
Ability to commute/relocate:
Jabalpur, Madhya Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
Bachelor's (Preferred)
Language:
English (Required)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)
Work Location: In person
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