Chat Support Executive
Year MH, IN, India
Job Description
Key Responsibilities:
Handle Inquiries
: Respond to customer questions and issues via live chat platforms in real-time.Troubleshoot & Resolve
: Diagnose problems and provide clear, effective solutions for products or services.Multitask
: Manage multiple chat conversations simultaneously while maintaining quality.Document Cases
: Accurately track and update customer interactions and resolutions.Escalate Issues
: Identify and forward complex problems to the appropriate teams.Maintain Satisfaction
: Ensure a positive, professional, and friendly customer experience to build loyalty.Gather Feedback
: Collect customer feedback to help improve services.Job Types: Full-time, Permanent, Fresher
Pay: ₹17,128.58 - ₹33,311.50 per month
Work Location: In person
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Job Detail
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Job IdJD4969780
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear