Responsibilities Manage inbound/ outbound calls or chats in a timely manner. Follow communication \xe2\x80\x9cscripts\xe2\x80\x9d when handling different topics. Identify customers\xe2\x80\x99 needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile. Keep records of all conversations in our call center database in a comprehensible way. Job Types: Full-time, Permanent, Fresher Salary: \xe2\x82\xb913,600.00 - \xe2\x82\xb917,000.00 per month Benefits:
Provident Fund
Schedule:
Rotational shift
Supplemental pay types:
Performance bonus
Shift allowance
Yearly bonus
Education:
Bachelor\'s (Preferred)
Experience:
total work: 1 year (Preferred)
Language:
English (Required)
Ability to Commute:
Kolkata, West Bengal (Required)
Ability to Relocate:
Kolkata, West Bengal: Relocate before starting work (Required)
Work Location: In person Speak with the employer +91 8533821654
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