Key Responsibilities: 1. Customer Support: - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. Communication: - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. Issue Resolution: - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. Documentation: - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. Performance Metrics: - Meet chat response time, resolution rate, and customer satisfaction targets.
If you will have ani enquiry you can contact me on this number = 84458-88O36 (HR-Aleena)
oAge Criteria :- 18 to 29 years
Job Types: Full-time, Permanent, Fresher
Pay: ?17,114.61 - ?36,939.89 per month
Work Location: In person
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