Job Description

About the Role:

We are hiring Customer

Support Executives for a premium FinTech and E-commerce

platform. If you have prior experience in chat support or e-commerce processes and strong communication skills, this role is for you!

Responsibilities:

Handle customer queries via chat & support channels.

Resolve issues related to:
UPI transactions stuck Order not delivered Applied coupon code not working Deliver excellent customer service with professionalism
Maintain accurate records of customer interactions.
Requirements:6 months of customer support experience (E-commerce / BPO preferred).

Excellent communication skills in Hindi & Kannada.

Strong problem-solving & customer handling skills.

Willingness to work in a 9 AM - 9 PM project window.

Job Types: Full-time, Permanent, Fresher

Pay: ₹11,028.98 - ₹23,000.23 per month

Benefits:

Health insurance Provident Fund
Application Question(s):

Willingness to work in a 9 AM - 9 PM project window ?
Language:

English (Required)
Work Location: In person

Speak with the employer

+91 8680963649