. The role involves handling customer queries through written communication while maintaining a high level of professionalism and accuracy.
Eligibility Criteria:
Education:
Undergraduate
or
Graduate
(any stream)
Experience: Minimum
1 year of experience in Chat and Email support
Skills:
Excellent written communication skills
Good typing speed and basic computer knowledge
Ability to multitask and manage customer expectations
Key Responsibilities:
Respond to customer inquiries via chat and email channels
Resolve issues efficiently while maintaining a polite and professional tone
Accurately document customer interactions in CRM systems
Meet daily performance and quality benchmarks
Additional Details:
Work Mode: Office-based role
Shift Timings: Rotational (if applicable)
Working Days: 6 per week, depending on the process
How to Apply:
Please apply with your updated resume. Shortlisted candidates will be contacted for further rounds.
Job Types: Full-time, Permanent
Pay: From ?20,000.00 per month
Schedule:
Day shift
Morning shift
Rotational shift
Experience:
chat and email process: 1 year (Required)
Location:
Gurgaon District, Haryana (Required)
Work Location: In person
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