Chat Support Executive

Year    HR, IN, India

Job Description

Job Title:

Customer Support Executive

Location:

Gurgaon

Salary:

?15,000 - ?20,000 per month

Experience Required:

Minimum 1 year in chat-based customer support

Job Summary:


We are looking for a proactive and customer-focused

Chat Support Executive

to join our Customer Experience team. The ideal candidate should have prior experience in handling customer queries through live chat and must be able to multitask efficiently while delivering excellent support.

Key Responsibilities:



Handle incoming customer queries via live chat with professionalism and accuracy Provide quick, clear, and effective responses to customers Resolve customer complaints, provide appropriate solutions and alternatives Maintain a positive, empathetic, and professional attitude toward customers at all times Keep records of customer interactions and update internal systems Coordinate with internal teams to ensure prompt resolution of issues

Requirements:



Minimum 1 year of experience in chat support Strong written communication and typing skills Ability to multitask and manage time effectively Customer-centric attitude with problem-solving abilities Familiarity with CRM or chat software (preferred)
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

Day shift Monday to Friday
Work Location: In person

Speak with the employer +91 9311841816

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

Day shift
Experience:

Chat Support: 1 year (Required)
Work Location: In person

Speak with the employer


+91 9311841816

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Job Detail

  • Job Id
    JD3713720
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year