Job Description

Job Title: Chat Service Representative

Location: Ahmedabad, Gujarat

Type: Full Time

We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.

Role Overview

As a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.

Key Responsibilities

Respond to customer queries through chat, email, and other non-verbal platforms Understand and resolve customer issues with accuracy and empathy Deliver high-quality support that ensures customer satisfaction

Eligibility Criteria

Minimum qualification is High School Diploma or equivalent Freshers can apply; experience of one year in customer service is preferred Strong written English communication skills with good grammar and spelling Basic computer knowledge and typing skills Flexible to work in rotational shifts including weekends and night shifts

Salary:

Rs. 25k- 35k Ctc per month

(On the basis of Interview & Experience)

Perks and Benefits

Provident Fund One way cab facility (for Night Shifts only) Shift allowance Insurance

Language Requirement

English (Proficient)

Job Types: Full-time, Permanent, Fresher

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Rotational shift
Supplemental Pay:

Shift allowance
Application Question(s):

Are you fluent in English? Are you located at Makarba, Ahmedabad? Are you comfortable to work in rotational shifts?
Work Location: In person