Current location should be Delhi NCR only with Excellent written and spoken and typing speed
About the Role
We are looking for a
Chat Associate
who can manage student/parent queries through chat and provide basic administrative support for our global online school. The role requires strong communication skills in
spoken and written English
, professionalism, and the ability to work with a global audience.
Key Responsibilities
Respond to student and parent queries via chat/email in a professional and timely manner.
Provide accurate information about courses, schedules, and school policies.
Maintain records of interactions, queries, and resolutions.
Assist the admin team with scheduling, documentation, and coordination tasks.
Ensure smooth communication between students, parents, and academic staff.
Support in day-to-day administrative activities as assigned.
Requirements
Excellent written and spoken English (must have strong grammar and clarity).
Prior experience in
chat support, customer service, or admin role
preferred.
Ability to multitask and manage global time zones.
Strong organizational and coordination skills.
Open to
6 days working
and
flexible shifts (24x7 environment)
.
What We Offer
Professional exposure to global education systems.
Opportunity to work with an international team.
Growth opportunities within the school's admin and operations team.
Interested Candidate can call at- 9971736452
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Leave encashment
Work from home
Work Location: In person
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