We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support Position : Chat Support Executive Key Responsibilities:
Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively
Assist our customers by understanding their services and providing accurate information to them
Resolve customer issues in a timely manner, escalating complex problems to higher authorities when necessary
Previous experience in web chat support for foreign clients would be a plus. Candidates with a background in international live chat support will be given preference