for a Chat Support Executive to handle customer queries through online chat for international clients. The role involves providing accurate information, resolving issues, and ensuring a positive customer experience while maintaining company standards.
Key Responsibilities:
Respond to customer queries via live chat in a timely and professional manner
Provide accurate information about products, services, or policies
Resolve customer complaints and issues efficiently
Maintain proper documentation of customer interactions
Follow company guidelines and quality standards
Meet performance targets such as response time and customer satisfaction
Coordinate with internal teams when required
Required Skills & Qualifications:
Garaduates/Post graduates/12th with 3 years diploma all can apply
Good written communication skills in English
Basic computer knowledge and typing skills
Ability to multitask and handle multiple chats simultaneously
Strong problem-solving skills
Customer-focused attitude
Flexible to work in rotational night shifs
Cab facility avaialable
Whatsapp/Call for Interview:
@ 79869 69965
Job Type: Full-time
Pay: ₹22,000.00 - ₹23,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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