Job Description

What You\xe2\x80\x99ll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, you\'ll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it\xe2\x80\x99s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you\xe2\x80\x99ll be the difference between their customer experience being just average or an exceptional one You\'ll report to Team Lead. You\xe2\x80\x99ll contribute to the success of the customer experience as well as the overall success of the team. During a Typical Day, You\xe2\x80\x99ll

• Answer incoming communications from customers
• Connect and resolve issues with customers using written communication only

What You Bring to the Role

• 1 year or more customer service experience \xe2\x80\x93 Freshers welcome to apply
• Great written communication skills including grammar and spelling
• High School Diploma
• Computer savvy
• Flexibility to work in a 24/7 environment

What You Can Expect

• Knowledgeable, encouraging, supporting and present leadership
• Diverse and community minded organization
• Career-growth and lots of learning opportunities for aspiring minds
• And yes...all the competitive compensation, performance bonus opportunities, and benefits you\'d expect and maybe a few that would pleasantly surprise you

Job Type: Full-time Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Ability to commute/relocate:

• Ahmedabad, Gujarat: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Work Location: In person Speak with the employer
+91 8857887770