Job Description

Role & responsibilities:- Respond to inbound queries and make outbound calls to U.S. customers via phone, chat, and email.- Build and nurture strong relationships with customers to understand their needs and preferences.- Provide information on auto parts, pricing, availability, and guide customers through the purchase process.- Identify sales opportunities by understanding customer requirements and recommending relevant products or services.- Collaborate with the sales team to achieve monthly sales targets and revenue goals.- Follow up with customers post-sale to ensure satisfaction and address any concerns or issues.- Maintain accurate records of customer interactions, feedback, and sales activity in the CRM system.- Coordinate with internal departments such as finance, inventory, and service teams to ensure a seamless customer experience.- Effectively handle objections and close sales, while maintaining compliance with company standards.Preferred candidate profile:- Strong alignment with our P.A.R.T.S. values (Proactive, Ambitious, Responsible, Team Player, and Sincere)- Excellent command of the English language, with an American communication accent.- Basic knowledge of cars and auto parts is a plus.- Proficiency in computer skills and ability to use CRM systems.- Must be ready to work in night shifts.- Strong multitasking abilities and ability to work efficiently in a fast-paced environment.- Same Day offer-Urgent Requirement(Virtual Round) -Work from OfficeConnect asap Sana:7065126218/Shariq @9250383253/Annet HR@ 8433247596 Note : Apply Only if You Meet the Above Requirements. (ref:updazz.com)

Skills Required