Handle customer inquiries via phone.
Resolve customer issues efficiently, providing accurate information.
Assist with troubleshooting product or service-related problems.
Maintain positive relationships to ensure high customer satisfaction.
Document customer interactions and maintain records in the system.
Escalate complex issues to the appropriate department when needed.
Collaborate with team members to improve the customer experience.
Requirements:
Fresher who are Confident and Hardworking can also apply for this Job.
Strong verbal and written English communication skills.
Ability to multitask and manage time effectively.
Familiarity with CRM systems and practices.
Problem-solving skills and a patient, empathetic attitude.
Flexibility to work in shifts, including weekends if needed.
Benefits:
Fixed day shift
Sunday fixed off
Paid leave, Casual Leave and Public Holidays.
Training and career growth opportunities.
Friendly and supportive work environment.
Whatsapp cv-9560932363
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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