We are hiring enthusiastic and customer-focused individuals for an
International Chat Process
role based in
Mohali
. This is a great opportunity for freshers who possess strong English communication skills and wish to build a rewarding career in a global customer service environment.
Key Responsibilities:
Handle customer queries and concerns via chat (non-voice process).
Provide accurate, timely, and professional responses to customers.
Maintain a high level of customer satisfaction and service quality.
Record customer interactions and escalate unresolved issues when required.
Coordinate with internal teams to ensure smooth issue resolution.
Required Skills:
Excellent written and verbal English communication skills.
Good typing speed with accuracy.
Strong problem-solving and multitasking abilities.
Willingness to work in
rotational shifts
, including night shifts.
Basic computer proficiency and customer-centric approach.
Eligibility Criteria:
Any Graduate / Undergraduate can apply.
Freshers with excellent communication skills are welcome.
Immediate joiners preferred.
Salary & Benefits:
?28,000 In-hand per month.
Attractive performance-based incentives.
Rotational shifts with weekly offs.
Cab facility for females during night shifts (9 PM - 6 AM).
Career growth and learning opportunities.
Job Type: Full-time
Pay: Up to ₹28,000.00 per month
Work Location: In person
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