Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is BACHLORE
Pass
and
1 - 5 years of experience
. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with
6 days working
during the
Rotational
shift.
Job Types: Full-time, Permanent
Pay: ₹15,474.78 - ₹26,644.57 per month
Benefits:
* Provident Fund
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