Job Description

Undergraduate/Graduate Require for Chat Process

Location - Noida

Job Role & Responsibilities -

Responding to incoming chats from customers in a professional and courteous manner.

Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions.

Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.

Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.

Meeting or exceeding individual and team sales targets.

Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.

Fresher's/ Experience Both can apply for this Job.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?16,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person