Job Description

Position

:

Chat Process Executive

Job Location

: Ahmedabad, Gujarat (On-Site)

What You'll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one

Interview process will be virtual, then selected candidates need to relocate to Ahmedabad, Gujarat for On-Site role.

During a Typical Day, You'll

Answer incoming communications from customers Connect and resolve issues with customers using written communication only

What You Bring to the Role

1 year or more customer service experience - Freshers welcome to apply Great written communication skills including grammar and spelling High School Diploma Computer savvy Flexibility to work in a 24/7 environment

What You Can Expect

Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you
Job Types: Full-time, Permanent, Fresher

Pay: ?26,000.00 - ?38,000.00 per month

Benefits:

Provident Fund
Application Question(s):

Note: It's a on site role for Ahmedabad, Gujarat.
Are you ready to relocate to Ahmedabad, Gujarat?

Rate your English communication out of 10? Are you comfortable with Rotational Shift ? (One way cab facility is provided for Night shift)
Work Location: Remote