Chat Process Executive

Year Gautam Budh Nagar, Uttar Pradesh, India

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Responsibility

Check and Reply on emails
Calling to those customer who wants call back (written on email)
Outbound Calling (IVR)
Outbound Calling (Pending Payment on Website)
Outbound Calling to those customers who sent offline messages.
Calling and convincing to those customers who request for cancellation of their order
Taking Follow-up with the customers as well as the relevant department.
Generate Sales out of Provided calling Data

Person Specification

Good English communication skills, adapting your style to suit the customer and their needs
Be able to provide excellent customer service, solving problems that. other retailers ignore
Good in Excel.
Strong interpersonal skills.
Min Graduate

Job Types: Regular / Permanent, Fresher, Freelance Salary: 925,000.00 - 930,000.00 per month Schedule:

Education:

Experience:

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