. The role involves handling customer queries through chat, managing social media channels, and responding to emails in a timely and professional manner.
Key Responsibilities:
Handle customer queries via live chat on the company website
Manage and respond to messages on social media platforms
Respond to customer emails professionally and promptly
Provide accurate information and resolve customer concerns
Maintain records of customer interactions
Ensure a positive and consistent customer experience
Requirements:
1-2 years of experience in chat support or customer support
Excellent written communication skills
Experience handling social media channels and email support
Good typing speed and basic computer knowledge
Ability to multitask and work efficiently
Job Type:
Full-time
Location:
Sector 10 , Gurgaon
Interested candidates can apply via Indeed or share their resume on
WhatsApp: 9266682864
.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
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