Job Description

Job Title:

Chat Customer Support Executive (Non-Voice Process)

Job Location:

Ahmedabad

Interview Location:

Bhopal

Interview Date:

12th August 2025

Salary:

Experienced candidates can earn up to ₹36,000 CTC per month, while freshers are eligible for up to ₹28,000 CTC per month.

Shift & Schedule:

The role involves rotational shifts and rotational week offs.

Job Responsibilities:

The selected candidates will be responsible for handling customer queries through chat in a professional and timely manner. They will provide accurate information about products and services, ensure customer satisfaction, and escalate complex issues to the appropriate teams when required.

Requirements:

Candidates must have excellent written communication skills in English and preferably a typing speed of 30+ words per minute. While prior experience in customer support or chat processes is preferred, freshers are also welcome. Candidates should be comfortable working in night and rotational shifts.

Perks & Benefits:

This position offers a meal allowance, cab facility for night shifts, night shift allowance, and personal insurance. For outstation candidates, relocation assistance is available for up to 5 days.

Note:

This is a non-voice, full-time role based in Ahmedabad. Walk-in interviews will be conducted in Bhopal on 12th August 2025.

Job Types: Full-time, Permanent, Fresher

Pay: ₹28,000.00 - ₹36,000.00 per month

Benefits:

Food provided Provident Fund
Schedule:

Rotational shift
Supplemental Pay:

* Shift allowance